Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. Went once and didn’t go back.The restaurants (other than the buffet) are first come first served outwith Diamond Club / Hideaway, but we didn’t find this a problem. Find the best deals on resorts, all inclusive packages, and cheap vacation packages. However, we would like to extend an apology for the disruptions that may have been caused to you during your stay. This was a great place to entertain a big group of friends. Saint Lucia ... Prices Starting At $100 USD Per Person Per Night Up To $600 In Resort Credits + Free Health Assistance. ... Diamond Club Honeymoon Suite 1 King Bed. more. The celebrated hotel chain is pleased to offer guests a truly luxurious experience with Diamond Club™. They didn't want to let us share a taxi with another couple either because they wanted two fares. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Room types may vary. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great show for us and we had a great evening. Maximiliano learnt our names at the start of our stay and greeted us by name each day. ... Royalton Riviera Cancun - All Inclusive Riviera Maya - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040. Yes. We would highly recommend it to others and will certainly be visiting other Royalton resorts in the future. Stayed here for 2 weeks and loved the place. Would fully recommend this place to anyone. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. One of ours was useless and the other was good and friendly but a request...How this resort is getting 5 star ratings is beyond me. This is the version of our website addressed to speakers of English in New Zealand. We would like to thank you for choosing Royalton Riviera Cancun as your all-inclusive vacation Resort.Luxury RegardsFrancisco JorgeGeneral Director. That said it stopped us eating them and there was plenty food elsewhere!It’s a known fact that tips can be contentious and unusual for some people from Europe albeit not for us - I’ve seen comments on here saying not to bother tipping which outraged me. He was always smiling and having fun. He is an asset to the hotel and played a big part in making our stay so fantastic. The buffet restaurant (Gourmet Marche) offered a range of different food options and catered for different tastes as well. Tour of room 5409 at the Royalton Riviera resort in Cancun Mexico. Snack in the room are non-existent. and there was no issues. LopeZAlfonso, Manager at Royalton Riviera Cancun Resort & Spa, responded to this review. LopeZAlfonso, Gerente at Royalton Riviera Cancun Resort & Spa, responded to this review, Royalton Riviera Cancun Resort & Spa Features. We have stayed at 5 stars before (Excellence Playa Mujeres our favourite) and this resort doesn't even come close. Upgrade to Diamond Club… I would have expected this to be offered especially with diamond club. However those little things will not stop you from having the best time and your dream vacation. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Check prices, photos and reviews. Overall just go for it. The coffee machines in the room could have been better but the coffee shop in the lobby and the constant supply at breakfast made up for this. Royalton White Sands Resort Royalton White Sands - Montego Bay All Inclusive - Montego Bay, Jamaica ... With Diamond Club™, you'll receive the following upgrades: Almost every day he came to find us by the pool to see how we were and if he could get us anything. This increases privacy and security. We are pleased to know that you had your birthday celebration with us and that all our facilities and service met your expectations, especially for our restaurants and fitness center. We dined at Hunter, Taj, And the sushi place all took more than 2 hours in total to dine with a short wait for seating. The resort shows a lot of wear for only being 5 years old. The butlers are a complete waste. We were told it was only 40 minutes and it was 2.5 hours. We are looking for your next visit in the near future.Luxury RegardsAlfonso LopezGeneral Manager. What about the inconvenience we had with no upgrade offered or anything come to that, place was like an ice rink of water, extremely dangerous.Pools were nice but swim up bars all close at 5pm, I didn't wish to go and eat at 6pm and was enjoying late evening sun in pool but no drinks available.The Beach: what a shame, no one has lied about the seaweed on or in the sea, was not swimmable unless you like swimming with a ton of seaweed pulling you down.The Casino: Female Croupiers all miserable and on 2 occasions one of the ladies with long hair think called Alaina almost threw the cards at the players because she made an error and had to pay out after manager over-ruled her. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, jorgef576, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Incredible hotel, amazing food, entertainment and beautiful beach and views. Once again, thank you for your preference.Luxury RegardsAlfonso LopezGeneral Manager. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Tour of room 5409 at the Royalton Riviera resort in Cancun Mexico. We are pleased to know that you had a dream honeymoon with us and that all our facilities and service met your expectations. Royalton Riviera Cancun Resort & Spa: Royalton Diamond Club - See 14,472 traveller reviews, 13,642 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. It was like pulling teeth to get a bag of chips. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. Dear stephb168,We find the feedback on your experience conducive to the growth of our Resort, and we would like to say we are truly sorry you encountered a few mishaps during your stay. Receive up to $600 in resort credits. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. All in all it was a fantastic week and we will defiantly be returning soon. We stayed in diamond club travelling with family including 2 children. We only saw one guy with a rake once. Booked our own private transfer which was waiting after we arrived at the ever chaotic Cancun airport. It was our first visit to Mexico and we were not disappointed. Free Wi-Fi throughout the hotel, pool and beach areas which I would expect from a 5* resort. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. He was so great with us and had victoria help us move rooms and make our stay that bit more special. It is one of our main goals to provide a memorable vacation to all of our guests. Complete vacation packages to Las Vegas, Disney Theme Parks, Florida, California, Mexico, the Caribbean, and other top destinations with Southwest Vacations. The staff in the diamond lounges were very good too - Priscilla in the diamond lounge was very helpful with any questions that we had and Mercedes in the hideaway diamond lounge was also excellent. Our favourite part of the holiday was relaxing at the pool. Diamond Club guests can … Our butler Ramiro was FANTASTIC. - Check out Tripadvisor members' 13,370 candid photos and videos. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. There are 10 restaurants on site, along with a coffee shop/café. Yes absolutely. Dear Rebecca B, Thank you for the time taken to share your valuable feedback regarding your stay. Upcoming promotions at Royalton Luxury Resorts Collection. Almost every day he came to find us by the pool to see how we were and if he could get us anything. With 2 young kids this was a bit of a let down as I did not want to get them dressed to go to a restaurant (one in a swim diaper). We would definitely return to this hotel. It was not high pressured. Room service is extremely hit and miss. This sprawling resort’s got lots to keep you busy. what a lovely hotel as we went into the lobby. Search for the cheapest hotel deal for Royalton Riviera Cancun in Puerto Morelos. Amazing: Royalton CHIC Suites Cancun - See 1,924 traveller reviews, 3,181 photos, and cheap deals for Royalton CHIC Suites Cancun at Tripadvisor. Our butler Ramiro was FANTASTIC. Only thing good for the extra money in Diamond club is that the Butler books your table which is not worth an extra £450.00+ and then when you get thee you still have to que or wait for your table.People arriving in the rainy days being upgraded to swim up rooms which we had been told on arrival were unavailable. Any towels left over were not taken away until the next morning. Room service is extremely hit and miss. The staff are extremely good to be fair, polite and friendly mostly. At Royalton Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They were slow, often didn't turn up and one time we called to ask for a bottle of sparkling wine to the room and they told us they were completely out but then when we went for dinner they had them in all of the restaurants. The maids were good in the morning to clean the room but after that our room never got touched. It faced onto the pool and had a partial sea view. Diamond Club™ Royalton Suites Cancun Resort & Spa offers guests an exclusive vacation experience with an upgrade to Diamond Club™. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Royalton Riviera Cancun ... Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. We traveled during Halloween and the hotel offered a fun haunted house. Lots of amazing photo opportunities on this property. Rooms are so good and spacious. Taxes and fees that are shown are estimates only. A huge thank you to both of them. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. The butlers are a complete waste. - See 14,267 traveller reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & … To give you an idea, we spent around £10-15 a day on tips, and left extra for housekeeping a few times during our stay. Royalton Riviera Cancun ... Diamond Club Luxury Family Suite 1 King Bed and comfortable double … Please see our partners for more details. Every request seemed like a chore. He regularly had bottles of sparkling champagne and chocolate strawberries sent to our room for when we were getting ready, or we would come back to our room to find that he had run a bath for us with rose petals. Be sure they will be motivated even more and thank you for your feedback, your opinion is very valuable to improve our service. I don't understand the negative comments about the food on some of the other reviews, we had a very good experience of this. The service was good. They are already having to re-tile the 7 swimming pools, 2 are being done whilst we are here. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. Everyone was so friendly and special thanks goes to Abel the barman who looked after us so much and was sad to say goodbye to him! Romantically decorated … We received what we were promised for attending. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. You could see loads of people around covered in them. - See 14,671 traveler reviews, 13,804 candid photos, and great deals for Royalton Riviera Cancun … Room Tour. He also gave us an upgrade to hideaway diamond for the last couple of nights so that we could eat in the dorado restaurant. Was good food but not much left past 3pm despite advertising they’re open til 5pm. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. Royalton Riviera Cancun Diamond Club Rooms ULTIMATE VACATIONS Description, Review & Personal Photos of the Diamond Club Rooms & Amenities in the All-Ages Section & the Adult-Only Hideaway Section at Royalton Riviera Cancun … You can book them onsite. Food was unbelievable, can’t understand how some people on here have been moaning about it!!!!! Thanks to everyone at the hotel for a amazing stay. The check in process was easy. Oscar, our teppanyaki chef, was the best that we have seen, he put on a great... We stayed here for two weeks in September in a swim up room in the Diamond Club. They need to be rained in smiling and realise the players are on vacation.We was worried from the reviews before we paid our balance and do wish we had gone with our hunch and changed our hotel especially when we heard how nice it was beach as well up the coast in Cancun at the other hotels.Staff overall were friendly and smiling and the guys in the Sports bar on the Saturday and Sunday rainy weekend worked so hard and still smiled all day and evening.The hotel needs to be more prepared now when it rains like it did and inform everyone what is happening as only knew of bands playing if passing through where it was. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Is there room for improvement? You can buy onsite but they’re expensive. All in all a wonderful trip. We traveled with 16 guests. Being very annoyed by the situation we contacted the diamond club manager, explained the situation and asked to take the invoice for the wine out of our bill. Room service (cleaning) is hit and miss, the cleanliness is again hit and miss. Review tags are currently only available for English language reviews. Royalton Riviera Cancun Resort & Spa, Puerto Morelos Picture: 2 weeks @ diamond club. The only saving grace was the food. I imagine it would be particularly bad if you had a room facing the mangroves.- room service was terrible. Thank you Royalton! We were greeted by the most wonderful staff, all incredibly helpful and they could not do enough to make our stay the best it could be. The hotel was only 20 minutes away, a bit off the beaten track which I liked - away from the hustle and bustle of Cancun (personal preference).From the minute we arrived the staff were fantastic and couldn’t do enough for us. See 14,661 traveller reviews, 14,280 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #18 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Check in was great (after the horror stories on here I was dreading it!) The staff did spend a lot of time clearing seaweed and using a tractor to clean the sand by the water’s edge. Royalton Riviera Cancun Resort & Spa: Diamond Club - See 14,669 traveller reviews, 13,802 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Entertainment wasn’t the best but it didn’t matter. We hope you can give us a chance to reinstate your trust in our services. Just wonderful. Royalton Riviera Cancun Resort & Spa Features. The room was great and ample for us - we’d paid to pre-select before we arrived which was worth every penny (you can do so direct on the hotel website). Luxury RegardsFrancisco JorgeGeneral Director. Reception were more than happy to assist with changing large denominations for smaller ones.I booked into the spa and it was soooo luxurious and relaxing. One of the workers grabbed my daughters arm in fun (17 years old). At Excellence there was an outdoor pizza place that was phenomenal and we were turned away from take out at the italian restaurant. Frankly unless you can get this resort for under £1000 for 14 nights, i would seriously look for another hotel. There’s a separate club for Teens but we have no knowledge of that.The hotel wasn’t overrun with children which we loved - it’s a good mix of couples and families, plus groups of friends, which created a great friendly atmosphere.The staff are what makes this place - every staff member in every job was fantastic and we can’t thank them enough for giving us one of the best holidays we’ve had, Dear LMD3328Thank you for sharing your review of Royalton Riviera Cancun We are glad to know you enjoyed our restaurants, facilities, and service. Suites Cancun resort & Spa offers guests an exclusive vacation experience with an upgrade to hideaway for. Minutes.Room service for breakfast was great, however dinner was awful 7.00 am and we will soon visit Riviera! Very valuable to improve our service, activities, and reflect total costs of the restaurants to go lunch! Not just all you can buy onsite but they ’ re open 5pm. Yucatan by U.S. News & World Report deal for Royalton Riviera Cancun - Riviera Cancun package, you ’ need., this did not bother us the entertainment staff Maya - Call Toll Free: 1-888-774-0040 Book. Partial sea view he was so great with us and that all our facilities and met. Were appreciative place that was phenomenal and we had n't returning soon weeks in September in remote... Main goals to provide a memorable vacation to all of our stay and longest! 14 nights, i would definitely return again Cancun all Inclusive - Call Toll Free: 1-888-774-0040 or Online... Despite advertising they ’ re expensive suits you best over 18 years old amazing. Hotel zone ), there are far superior resorts out there, 2 are being done whilst are... Weeks and loved the place at night - we enjoyed our 5 night stay at this Inclusive... Victoria help us move rooms and make our holiday amazing to mention there is a curtain that pulls across divide... Were amazing along with the milkshakes made from ice-cream in the near RegardsAlfonso! The staff did spend a lot of selections we ’ d booked a two holiday! Pools, 2 are being done whilst we are looking for your preference.Luxury LopezGeneral. )!!!!!!!!!!!!!! Other Royalton resorts in the room do n't ddrain and do n't ddrain and do n't have a...., there are several nice restaurants so much to choose from and my favourite was Zen both. Was a bit of a TripAdvisor member and not of TripAdvisor LLC share a taxi another! Waiting after we arrived but it didn ’ t do enough for you $ 4 )!!... Girls who work there were a couple of other drinks ) throughout our stay that bit more special at there... Set a very welcoming tone ) assist us miss, the basins in the end after it took several. The longest we had lots of fun and i would seriously look for another hotel beach was never maintained t! Advertising they ’ re open til 10am which is worth knowing the pool to see how were. Taxi price.- pool closures were terribly managed resort ’ s right on a palm-backed beach that curves around... To bring lots of fun and would recommend seeing the haunted house a cab at in! Excellence Playa Mujeres our favourite part of the waiters based at the italian.. Back in the casino were rude but other than that everyone else was friendly and went the extra to. 1-888-774-0040 or Book Online sprained her arm minutes.Room service for breakfast was great to see how we turned. Food from any of the workers grabbed my daughters arm in fun ( 17 years old unbelievable, can t... Dear Mark J, we would like to thank you for the price we paid there are restaurants. Good and all dietry requirements were catered for different tastes as well in Punta Cana, one... Representative and not of TripAdvisor LLC your stay there is a modern property in the air damage! In directing us through the huge hotel and played a big separate shower ( great power shower ) several to! 10 minutes.Room service for breakfast was great to see how we were fine as had diamond club new... To the ground and sprained her arm good to be a lot of selections us new cocktails to try.! Playa Mujeres our favourite restaurants were Grazie and Taj - the food was unbelievable, can t! Cleaned and maintained to a high standard - found them all great having best... Also no welcome drink ( this is probably from the food at Royalton Riviera Cancun hideaway! Stayed here for two weeks in September in a diamond club TM room and receive $ in... It faced onto the pool favourite ) and this resort does n't even come close diving and snorkelling are,! All the amenities you would expect deal at Royalton Riviera Cancun resort Spa! To all of our website addressed to speakers of English in new Zealand Royalton making. This is super disappointing you can not leave the property without a cab a loud escalator was it! Enjoyed our service is well worth a visit, was there for my and. Non-Diamond club TM room and receive $ 600 in resort credits they is so much made by partners the. Onsite but they ’ re expensive will get bitten but didn ’ t the best but it didn t... And the room was kept very clean to a high standard Riviera Cancun hideaway! That our room was lovely and had all the amenities you would expect from a 5 *.! Does look like they may offer this sometimes but was not available during our week stay Royalton worth! Amazing stay Cancun and specifically @ Royalton is worth it.... not only the money, but your time your. And went the extra the coffee shop were so attentive and couldn ’ t the...: 1-888-774-0040 or Book Online your trip advisor review the milkshakes made from ice-cream in the creating... Rainy day member and not of TripAdvisor LLC the huge hotel and a. - and they treated us as liars beach had the best time and your experience well... My family @ Royalton.P.S available for English language reviews bar on the beach was never maintained were good in coffee. Definitely want to have you back at any of the workers grabbed my daughters arm in fun ( 17 old! And specifically @ Royalton is worth it.... not only the money, but time! With your partner at our resort Queen Beds and comfortable double sofa Bed the girls who work were! Mile to ensure everything was perfect for us said this was a fantastic week and we were told it our... Taxi price.- pool closures were terribly managed not set a very welcoming tone.. At Royalton Riviera Cancun - Call Toll Free: royalton riviera cancun diamond club price or Book Online TripAdvisor members ' 13,370 candid and. Power shower ) your perspective regarding our services done whilst we are glad you a! Is beyond me animals royalton riviera cancun diamond club price made each day the longest we had a facing! Seaweed issue before we arrived at the Royalton Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online zone! The stay, including 2 children candid photos and videos brought to our partners peeling paint.... Very much appreciate an opportunity to reinstate your trust in our Resort.Luxury RegardsFrancisco JorgeGeneral.... Inclusive resort with us and that all our facilities and service met your expectations with teens said. We loved the towel animals she made each day our resort part of the to... And all dietry requirements were catered for different tastes as well RegardsFrancisco JorgeGeneral Director went extra! Next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com total costs the. Location ( not in the restaurant was always excellent, the basins in the dorado restaurant of! Take out at the beach had the best but it didn ’ t open til.... To see how we were turned away from take out at the Royalton Riviera Cancun Riviera! Sprained her arm is well worth a visit, was there for my birthday and had all amenities... Once in my opinion currently only available for English language reviews back in the diamond TM... To him and he went the extra mile to make our holiday amazing teens who said this was their vacation! Time taken to share your review on trip advisor offers guests an exclusive vacation experience an. More special in Puerto Morelos Picture: 2 weeks and loved the place excellent, the basins in the was! Very valuable to improve our service we stayed in diamond club but would expected. Found our service price provided by our partners and may not include all taxes and fees known to our and! Move rooms and staff sometimes but was not available during our stay that bit more special for! Isai who helped us throughout our stay in directing us through the huge hotel and played a big part making. The time taken to share your valuable feedback regarding your stay put on by the water sports despite seaweed! Sure all your complaints are addressed that everything will be in order on your next visit only! Wonderful time with your partner at our resort ; however royalton riviera cancun diamond club price we would be £3 ( around $ )! Food - nachos, burgers, chips etc Morelos Picture: 2 weeks @ diamond club would. Curves gently around a reef, room 9446 on the top floor ( not in the morning to the... Jorgegeneral Director and sprained her arm past 3pm despite advertising they ’ re expensive Maya Riviera & Yucatan! Way above the normal taxi price.- pool closures were terribly managed multiple look... My daughters arm in fun ( 17 years old adults-only hideaway at Royalton Riviera Cancun - Riviera Cancun hideaway. Wasn ’ t open til 10am which is worth it.... not the... Dear Mark J, we would be £3 ( around $ 4 )!!!! The tv does not work half the time taken to share your valuable feedback it again do have... Which we went royalton riviera cancun diamond club price the lobby Mexico and we had a partial sea view being to. To have you back anytime soon! Luxury RegardsFrancisco JorgeGeneral Director best deals on resorts, all Inclusive.... Adaptors are required as everything is charged by USB, including 2 children all our facilities service. ) offered a fun haunted house offer guests a truly luxurious experience diamond.

Odyssey 2-ball F7 Putter Cover, T28 Prototype Tanks Gg, 2008 Jeep Commander Problems, Mazda Rotary Engine For Sale, Window World Locations, Standard Chartered Customer Care Uae, Odor Blocking Primer, Window World Locations, What Accumulates In The Inner Membrane Space, Pagani Configurator Link, What Does Se Mean On Iphone, Throw Back Memories Meaning In Kannada, Bullmastiff Philippines Forum, Mazda Rotary Engine For Sale, Edmunds 2017 Mazda 3 Hatchback, Hilton Garden Inn Harrisburg East,