Our view was the side of a building and a staff door that was constantly in use. Enter the Overwater Bungalows at # RoyaltonAntigua. The Italian restaurant was gross. We look forward to your return to create more memorable holidays. Taxes and fees that are shown are estimates only. I decided to take things into my own hands and I searched down the onsite wedding coordinator Teresiann. Each of the ultra-luxurious overwater bungalows at Sandals comes with its own private butler, infinity pool and well-stocked mini bar, meaning you won’t have to move far to experience this piece of paradise in the Caribbean. Royalton Antigua Resort and Spa – All Inclusive is rated "Good" by our guests. Kind Regards, Royalton Antigua Management Team. Fine again.Next issue, remember the spreadsheet I filled out for Allision, well that was the rooming list for my guest which identified their arrival dates and room types. He never did. The two staff members in this cafe were amazing, they remembered our coffee, cappuccino and tea orders and were preparing them as we entered. The wait staff were, for the most part, friendly.Af for the quality of the construction of the resort, they must have had a bulk deal on veneer stone because it was everywhere and horribly installed. Kind Regards, Royalton Antigua, Management Team. We arrived at 3 PM and we were constantly lied to as to when our room would be ready. I felt bad for the single people at the resort because there was no night club/disco so it was a real bore at night. There is entertainment but it is sporadic and it ends just when things are getting fun. She always had a smile and a positive attitude, not to mention she left the Bungalow spotless.One more person to mention, was Big K (Kumon) he also checked on us everyday to see if we needed anything and wanted to make sure we had a great time.Sharing some pics. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. Opening date still scheduled to open on 01st May 2019. We were both so disappointed and wished we could have come home early.On one of these occasions whilst waiting to speak to Sylvia one of the managers my wife needed to use the ladies in the main bar area. I was a little taken a aback because Christian has spoken to this person and told him we were upgraded and to take care of us. It is refreshing to know that our hosts made your experience memorable at our beautiful beach-front resort.Your commendations will be shared with Doreen, Tashanie, and Shannon for the memorable moments they assisted in creating.Regretfully, some delays in service impacted the holiday we consistently aim to provide and we apologize for this.You can trust that our aim to provide great experiences will drive the improvements needed to make your next visit memorable. Dear john c,Thank you for choosing Royalton Antigua for your recent vacation and taking the time to share your experience with us.We are elated to learn that you enjoyed your quick check-in, the cleanliness, and decor of our property, our palatable cuisine, your visits to Scoops cafe, our stunning beach, our hydrotherapy experience and the hospitality of our hosts.Your commendations are certainly appreciated and will be shared with everyone deserving of credit, especially Cora, Tony, Nelson and Claudette who take pride in providing memorable experiences to all of our guests.It was truly a pleasure hosting you, our team thanks you for your recommendation and we look forward to your return.Kind Regards,Royalton Antigua,Management Team. Instead of having chairs set up at both locations, the chairs from the ceremony had to be brought to the dinner site by Teresiann and her two assistants. He was completely amazing and professional. This is the version of our website addressed to speakers of English in the United States. Dear Lawrencek220,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We are appreciative of your comments highlighting our well-kept grounds, scenic location, stunning beach, well-equipped gym and the hospitality of our hosts, especially Jorge who made your stay memorable; he will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. The speciality restaurants were a constant problem with many guests having to wait between one and two hours between courses. Diamond Club provides you with waiters on the beach who brought you drinks and food - we rarely used this service because we just got our own drinks and food while on the beach but other Diamond Club guests really liked this service. He always had a smile and always tried to make things right. Kind Regards, Royalton Antigua, Management Team. Chairman Overwater Bungalows. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. She got me the best rub for my pain and cold. This was my 3rd time in Antigua and 1st time staying at Royalton-Antigua resort. Very good drinks service at the beach, but staff has bitter face. Star rating: 5 stars Simson went above and beyond to provide his sevices. The bartender made me a special drink to knock out whatever I had out. They would reach out to us first thing each morning to see if they could be of assitance with anything. Our guests praise the pool and the helpful staff in our reviews. Image: Blue Diamond Resort Image: Blue Diamond Resort The bungalows are part of the new all-inclusive, 294-room resort in Antigua, and they come complete with a … Ask kim b about Royalton Antigua Resort & Spa, Ask 195201 about Royalton Antigua Resort & Spa, Ask JamaicaReady07 about Royalton Antigua Resort & Spa, Ask jammininantigua about Royalton Antigua Resort & Spa, Ask msbrown0904nyc about Royalton Antigua Resort & Spa, Ask Kellie M about Royalton Antigua Resort & Spa, Hotels near Royalton Antigua Resort & Spa, All Inclusive Hotels in Five Islands Village, Five Islands Village All Inclusive Beach Resorts, All Inclusive Resorts in Five Islands Village, Hotels near American University of Antigua, We compared the lowest prices from 11 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 2 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 16 websites. Review tags are currently only available for English language reviews. Our vacation was absolutely amazing! I will not go back. All in all, the resort is very nice. The Bungalow is all about luxury, privacy, and the view which is unbeatable. Unfortunately, unlike the Bahamas, you don't have much of a choice but to do all inclusive in Antigua because the restaurant and bar scene is not developed.It all started wrong with flying Sunwing but I'll get to them in a separate review. She knew where my group members were and made sure we knew where to go on the island to have a great time with the locals. The staff checked in me to see how I was doing and made sure I was okay. In fact, the staff is not smiling anywhere in the hotel, this is the first time I see this. Sad to be leaving paradise but can’t wait to return. Sad to be leaving paradise but can’t wait to return.More. The time we arrived at the resort till the time we left, everyone from the concierge, guest services, all the staff, entertainment group- Everyone was on top of things. She came to my room on the wedding day with a alternative which was nicer than my original pick. Delivering the highest level of luxury with spacious accommodations and anticipatory service, Royalton Antigua’s Chairman Overwater Bungalows are perfect for discerning travelers in search of the ultimate luxury getaway and are the only overwater bungalows on the island. Will I return, I doubt it. Dear JamaicaReady07, Thank you for visiting the beautiful island of Antigua and making Royalton Antigua your chosen vacation destination. Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa, responded to this review. Rewarding guests should be a thank you for repeat use of the Royalton Brand, not something you purchase. We’ll even let you know about secret offers and sales when you sign up to our emails. He told us that he would leave the reservation details on our in room message service on our TV. My group rented 3-4 cabanas everyday and service at the cabanas were a hit or miss. Caribbean restaurant ran out of Lobster Thursday night. We look forward to your return as we will continue to create memories of a lifetime, for you. My wedding planner went to the front desk to sort it out and could not get any assistance so she tracked down the GM, Christian who came to find us and advised of an upgrade to Diamond Club, which now meant we had to change rooms. Faites l’expérience du luxe haut de gamme dans l’intimité de votre propre Overwater Bungalow, sur la côte pittoresque de Deep Bay, en profitant des vues magnifiques de la mer des Caraïbes. We are elated to know that you began your special vacation with the luxury of our Overwater Bungalows.The joy you expressed for having hospitality hosts, well kept and cleaning room and all-around exceptional service speaks volumes to us.Your commendations are appreciated and will be shared with our hosts, especially Sheldon, William, Tomekia, and Kumon as they take pride in providing memorable holidays. the butler would come and sometimes we wouldn't see him for 1-2 hours before we could order again. Pool bar is awesome, never had … Nestled on a sparkling beach, this all inclusive resort is an ideal destination for both family vacations and romantic getaways. Kind Regards, Royalton Antigua, Management Team. When we left at about 6pm I failed to remove a very expensive set of in ear phones.These were never seen again. Simson, Shamoy and Emerson gave my husband and exceptional service. Their paths around the grounds were made of stamped concrete and not pavers. Only you can tell the rest of this amazing # AllInLuxury ® … The pool toilettes smelled gross and one day, the water wasn't working so you can imagine the smell and condition of the bathrooms. Sean from Sunwing Vacations is very friendly, smiling, joking and really kind. your own Pins on Pinterest We had to wait longer get our bags and because of this, we were unable to go to the beach and catch some rays. Royalton Antigua offers guests the first overwater bungalows in Antigua and Barbuda. Royalton Antigua is comprised of two distinct sections, all unique to the guests’ needs and vacation styles. Both were absolutely wonderful and assisted us with information and excursions. The Italian and Caribbean restaurants are right beside the beach, so you can hear the waves during your dinner. Diamond Club also gets you one bottle of champagne or wine to your room daily and one hour daily of hydrotherapy spa service, which consisted of a series of shower mists, then three different pools/hot tubs, then a steam room and sauna. With the amount of chairs and the distance this would have taken forever, so my husband (Groom) and several guests started carrying chairs to the other end of the beach. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Don't go to the buffet for lunch or dinner, it's a bad choice. Small BBQ at the beach, but fairly limited food in choice and often no plates. There is no privacy at all. We would see him everyday around the resort and he truly cared about our experience and was there to help.My favorite person was Tomekia, our housekeeper. The Royalton Antigua Resort and Spa is located on the western coast of Antigua, an island in the Caribbean. Review tags are currently only available for English language reviews. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. Thank you to Nelson at the Diamond Club pool area bar, he was excellent, always had a smile and worked very hard to make sure everyone was happy. I cannot accuse anyone in particular of stealing it but the cabana and safe would have cleared out by staff shortly after we left for the next guests the following day.Sylvia was very sympathetic with our issues and much to our pleasant surprise she arranged a complimentary stay for our last three night in one of the overwater bungalows. When she entered there was a male employee urinating in one of the ladies cubicles and splashing over the toilet seat and floor.He left making no effort to clear it up. FACILITIES & THINGS TO DO: … This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. All staff are friendly and polite but many of them need additional training with a much stronger management.Antigua is a beautiful island with perfect weather and we would not hesitate to return but not to the Royalton. I met with Toy-Ann the day before my last day and I wished I had met her sooner, because she was the best. Delivering the highest level of luxury in spacious accommodations with anticipatory service offerings, Royalton’s Chairman … My wife was reduced to tears at least three time whilst complaining . more. Needless to say, the upgrade included an upgraded room service menu and access to the Diamond Club, however it did not include a Butler. Yet there were still problems to come. Anu-OCM, Management Team at Royalton Antigua Resort & Spa, responded to this review. The room was comfortable and clean. Room AC did not work. Now £263 on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. The pictures were taken on site 26th April 2019 and the word from the resort is that most everything will be open with the exception of the casino, 1 restaurant is delayed – Grazie Trattoria and also the spa meanwhile they have wellness rooms … He worked like a dog and worked everywhere. The Caribbean restaurant is excellent. I will do this partly in point form.The GOOD;-Grounds/location-General service employees-Beach-Gym-RoomsThe BADpretty much everything else-Middle/upper management-Quality of construction -Food-Mosquitos (since almost everything is open air)-Check-in efficiency-EntertainmentThis was our first run at an all-inclusive and for me, it was not a good choice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When I asked her for pictures or explanations of various options she could not provide them since she had never been to the resort. We upgraded to Diamond Club so we could get an ocean view room, which was amazing. The Bungalow is all about luxury, privacy, and the view which is unbeatable. Lots of people we met said the same thing. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The people are awesome the food is good. Our guests praise the pool and the helpful staff in our reviews. Relax by one of the numerous oceanfront pools or take a stroll along the pristine shores, while younger guests have … The best was cold and overcooked steak and onion rings in the steakhouse, just lovely. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect views of the Caribbean Sea – perfect for tranquil evenings spent watching the sunset. Sandals have an excellent rewards scheme and its FREE.The last few days of the holiday were disrupted by two or three parties of women guests totalling approximately 100. We had to get bottled water from the bar as our requests to the concierge for the mini bar to be restocked were ignored. This is when everything went downhill. On the deck we had 2 luxury loungers with umbrella, large infinity pool with jets, the lower deck had over the water hammock and access to the ocean to swim or snorkel. No problem. I had enough for a couple days. Can't wait to visit them and resort again! Cabana rentals are from 10am - 6pm and at 4pm everyday the cabana butler would leave and we would be on our own to get food and drink. We have to say this is the worst Caribbean holiday we have ever experienced. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Visited with friends for a birthday celebration. Cora was the first person we met at Royalton Antigua and she set the tone with her wonderful smile from day one and continued throughout the entire vacation. We went there as guests and left feeling like we were family. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Me and my girlfriends (Stephanie, Carolyn and Angie) had a wonderful vacation at the Royalton Resort and Spa - thanks to Cesar and Fabiola. In fact he is the only friendly character in the hotel and in addition perfectly bilingual. Keep up the great job!!!!! After the first day we were disappointed with the service and after voicing our concerns Yleana and Surge changed that quickly. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. The only really good part of our stay was Jorge. It … Taking the time to elaborate on the exceptional service and hospitality from our hosts is appreciated. Dear kim b, Thank you for making Royalton Antigua your chosen Anniversary destination and sharing this momentous occasion with us. Private Location Royalton Antigua’s Chairman Overwater Bungalows are nestled perfectly on Deep Bay, Antigua –an unspoiled private beach next to some of the area’s most breathtaking waters. It is refreshing to know that your holiday began brilliantly with a smooth check-in to your comfortable room and continued with flavorful cuisine throughout your stay. I can imagine how they would be in the summer. This cafe is floor to ceiling glass, beautifully decorated and has 360 degree views of the bay. The beach and bay is quite beautiful but for the first 9 days or so the hotel was fully booked and the towel game was really play on both the Diamond and non Diamond areas. Royalton Antigua. The desserts, ice cream, gelato and coffee/cappuccino in the resort café was also excellent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The final location in the Caribbean with the best overwater bungalows is the Royalton Antigua. Here, couples are invited to […] The drinks the food were good. Management do not enforce this so the signs are completely ignored.Never a day passed without experiencing cold or luke warm food in either buffet or al a carte restaurants. Chairman Overwater Bungalows Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Note: The overwater bungalows at Royalton Antigua are incredibly sought after – for the 2021 season you should really reserve your stay as soon as possible. Overall the swim ups are in my view a waste of money. The food was very good and the service from everyone was excellent. 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